Yes, closely. I also published this assessment of its AI capabilities (which are limited) and used it as a good excuse to understand its REST API. You can find more of my thoughts in this thread here, here, and here.
Overall feedback?
- I have a lengthy assessment in the works at Impertinent; no publish date yet.
- I like the team and the leadership. What’s not to like by a team that has created roughly the equivalent of 60% of Airtable without borrowing $1.4b?
- They need an integrated scripting capability; rumors are that it’s coming. The dependency on glue factories is concerning.
- The REST API is quite good; impressively performant.
- Their community software is crappy (like Airtable’s).
- SmartDoc is refreshing.
- I think they understand automation in ways that Airtable never did.
- EasyPortal is both good and bad. On the upside, buyers need portals. On the downside, this sends a clear signal to the aftermarket portal providers to forget about competing for this segment.
- Performance is not zippy; many have reported lagging and sluggishness.
- The hallmark of a great development environment is the opportunity for others to create extensibility. I’m not seeing a clear roadmap about their intent to make SmartSuite extensible by customers and aftermarket opportunists. Templates are possible, but correct me if I missed it (@Avi) - there’s no other extensibility pathway (at present).
The remainder of 2023 will be pivotal for SmartSuite and I’m looking forward to their next few steps.
I created an article that’s still in development (No-Code Market Correction). This link provides a backdoor to the latest draft. There are some passages that are relevant to your question.