# Airtable Support Goes Bye Bye **URL:** \ **Category:** General Discussion\ **Created:** [September 11, 2023, 2:25pm UTC](https://air.tableforums.com/t/airtable-support-goes-bye-bye/872 "2023-09-11T14:25:16Z")\ **Posts on this page:** 1\ **Showing post:** 17
**Author:** ![bfrench](https://yyz1.discourse-cdn.com/flex029/user_avatar/air.tableforums.com/bfrench/32/46_2.png) [@bfrench](https://air.tableforums.com/u/bfrench)\ **Post date:** [September 23, 2023, 11:23am UTC](https://air.tableforums.com/t/airtable-support-goes-bye-bye/872/17 "2023-09-23T11:23:47Z")
> [@Nick](#): > > Have you been following SmartSuite Yes, closely. I also published [this assessment of its AI capabilities](https://coda.io/@billfrench/gtc/smartsuite-ai-with-live-internet-50) (which are limited) and used it as a good excuse to understand its REST API. You can find more of my thoughts in this thread [here](https://air.tableforums.com/t/how-smartsuite-is-solving-all-of-the-airtable-pain-points/779/37), [here](https://air.tableforums.com/t/how-smartsuite-is-solving-all-of-the-airtable-pain-points/779/76), and [here](https://air.tableforums.com/t/how-smartsuite-is-solving-all-of-the-airtable-pain-points/779/77). Overall feedback? - I have a lengthy assessment in the works at [Impertinent](https://impertinent.substack.com); no publish date yet. - I like the team and the leadership. What’s not to like by a team that has created roughly the equivalent of 60% of Airtable without borrowing $1.4b? - They need an integrated scripting capability; rumors are that it’s coming. The dependency on [glue factories](https://impertinent.substack.com/p/make-zapier-bubble) is concerning. - The REST API is quite good; impressively performant. - Their community software is crappy (like Airtable’s). - SmartDoc is refreshing. - I think they understand automation in ways that Airtable never did. - EasyPortal is both good and bad. On the upside, buyers need portals. On the downside, this sends a clear signal to the aftermarket portal providers to forget about competing for this segment. - Performance is not zippy; many have reported lagging and sluggishness. - The hallmark of a great development environment is the opportunity for others to create extensibility. I’m not seeing a clear roadmap about their intent to make SmartSuite extensible by customers and aftermarket opportunists. Templates are possible, but correct me if I missed it (@Avi) - there’s no other extensibility pathway (at present). The remainder of 2023 will be pivotal for SmartSuite and I’m looking forward to their next few steps. I created an article that’s still in development (No-Code Market Correction). This[link](https://impertinent.substack.com/p/8c06033b-98cf-4fdb-a00c-e794b44b7eb1) provides a backdoor to the latest draft. There are some passages that are relevant to your question. --- _[View the full topic](https://air.tableforums.com/t/airtable-support-goes-bye-bye/872)._